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FREQUENTLY ASKED QUESTIONS

for the Best Online Butcher Delivery

CALL US: 530-717-8534 | PLACE YOUR ORDER TODAY

Frequently Asked Questions (FAQ)

How do I place an order?

Ordering is easy! Just visit OutWest Beef, choose your beef box or bulk option, and place your order online.

Where do you Deliver? 

We currently ship within California. Local pickup and delivery may also be available—contact us for details.

Can I track my order once it's been placed?

Yes, we provide order tracking information once your purchase has been processed and shipped. You'll receive an email notification with tracking details to monitor the status of your delivery.

How is the beef packaged and shipped?

All our beef is vacuum-sealed, USDA inspected, and frozen for freshness. Orders are shipped in insulated packaging with dry ice to ensure it arrives in top condition.

How long does shipping take?

Orders typically arrive within 1-2 business days after shipping. We’ll provide tracking information so you know when to expect your beef. We Ship each Monday or Tuesday with 1 or 2 day shipping.

Your beef is shipped in an insulated box that is 100% recyclable.

Does OutWest Beef offer subscription options?

Yes, we offer subscription services tailored to your preferences. Choose from regular deliveries of your favorite cuts or customize your subscription frequency. Contact us anytime to set it up.

What makes Outwest Beef different?

Our beef is 100% grass-fed, grass-finished, and sustainably raised with no antibiotics or hormones. We focus on quality, nutrition, and supporting local agriculture, delivering premium dry-aged beef straight from our ranch to your door.

What cuts are included in each beef box?

Our beef boxes contain a variety of steaks, roasts, and ground beef, with details listed on each product page.

Do you offer bulk beef options?

Yes! We offer 1/8th (50 lbs) , quarter (100 lbs), half (200 lbs), and whole beef (400lbs) shares, providing the best value for stocking your freezer with premium, ranch-raised beef.

How much freezer space do I need for bulk beef?

  • 1/8th Share ~2-4 cubic feet
  • Quarter Beef: ~4-5 cubic feet
  • Half Beef: ~8-10 cubic feet
  • Whole Beef: ~16-18 cubic feet

How long will the beef stay fresh in my freezer?

Vacuum-sealed, frozen beef stays fresh for 12-18 months while maintaining its flavor and quality. USDA notes that freezer beef can stay good indefinitely as long as its kept frozen. Freezing inactivates spoilage organisms so its as fresh as the day it was frozen.

What are the shipping options and costs?

We offer various shipping options to accommodate your preferences. Shipping costs may vary based on your location and the weight of the order. Our checkout process provides detailed information on shipping options and costs before finalizing your purchase.

Is your beef USDA inspected?

Yes! All our beef is USDA inspected to ensure safety, quality, and freshness.

How are your cattle raised?

Our cattle are pasture-raised in Northern California’s Sacramento Valley, where they graze naturally on open land with sustainable, regenerative practices.

What is your refund or replacement policy?

We stand behind our beef! If there’s an issue with your order, please contact us within 5 days, and we’ll make it right. If your beef arrives unfrozen, we'll replace it for free

What sets OutWest Beef apart from other beef providers?

We take pride in offering 100% Local American Beef that's responsibly raised, free from added hormones, antibiotics, artificial ingredients, and preservatives. Our commitment to superior quality, ethical farming, and exceptional taste differentiates us in the market.

Grass-fed, grass-finished beef is also higher in omega-3s, CLA (conjugated linoleic acid), and antioxidants while being leaner and free from antibiotics and hormones—making it a nutrient-dense, heart-healthy choice.

How can I contact you if I have more questions?

We're here to help! Feel free to reach out to our friendly customer service team via phone at 530-717-8534. You can also use the contact form on our website.